Endless.com Return Policy for 2012

endless-com-return-policy

Endless.com has just updated their return and exchange policy for 2012. Be sure to see the official returns page at endless.com/returns for the latest details on what’s needed to process your return and how to qualify.

 

One of the best benefits shopping at Endless.com is that not only do they offer free shipping and free return shipping on any shoes, but they have one of the easiest and longest return policies of any online shoe retailers (something you would probably expect from a company owned by Amazon).  For up to one full year after the date of your purchase, you can exchange your unworn shoes for a full refund or exchange;  no questions asked and for reason.  Plus, you can enjoy 100% free return shipping as well so these is no risk in buying a few pairs of shoes, holding on to them for a while, and returning the ones you don’t like or need.  Just print the free return shipping label from your Endless.com account and drop them off at your local post office or UPS. You should receive a return confirmation email within 7 days or so. Remember, unless your order is defective, all returns must be in the original packaging (even the plastic wrappers and warranty cards) and must be unworn. Compare this return policy to Zappos, Macy’s, or Nordstrom.

To start your Endless.com return, follow these steps:

1)      Visit http://www.endless.com/orc/ref=Hp_returns and compete the return form.  Once the form is completed, you should be able to print your free pre-paid return shipping label for either USPS or UPS (if shipped from the United States – Canadian orders do not have free return postage).

2)      Pack up everything that came in your original order – Including any plastic wrappings, boxes, information cards, and anything else that was included in the original order. Make sure you include the Order Number on your packing slip (it should look something like this: Order ID xxx-xxxxxxx-xxxxxxx). Place the contents in a box, attached your shipping label, and drop off at the appropriate post office.

3)      Within about four weeks from the return shipping date, you should be able to see the full refund on your credit card account statement.

 


 

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